الأسئلة الشائعة
الأسئلة الشائعة
What kind of accommodation does PrimeNest offer?
PrimeNest offers furnished apartments in Addis Ababa, including selected one-, two-, and three-bedroom options. Larger group accommodation may also be available on request.
Can I book for only a few nights?
Yes. Short-stay options are available, subject to the minimum stay requirements of the selected apartment.
Do you offer monthly accommodation?
Yes. Selected apartments are available for monthly or extended stays, with individual rental conditions.
Are the apartments fully furnished?
PrimeNest listings feature furnished accommodation. The furniture, appliances, and other facilities available in each unit are described in its listing.
Is Wi-Fi included?
Wi-Fi is available at selected properties. Check the individual apartment's amenities to confirm internet availability.
Do the apartments have kitchens?
Many PrimeNest apartments include kitchen facilities. Please review your selected listing for the exact appliances and cooking equipment provided.
Do you offer free airport pickup?
Complimentary arrival pickup may be included with eligible confirmed accommodation reservations when requested and arranged in advance.
How do I arrange airport pickup?
Contact our team with your reservation details, arrival date, airline, flight number, and number of passengers. We will provide the pickup instructions after confirming the arrangement.
Do you offer airport drop-off?
Airport departure transfers may be arranged separately. Contact us for availability and pricing.
What are the check-in and check-out times?
Check-in and check-out times depend on the apartment and booking conditions. The applicable times will be provided with your reservation.
Can I check in early or check out late?
Early check-in and late check-out are subject to availability and prior approval. Additional charges may apply.
How do I pay for my reservation?
Payment instructions and accepted methods will be provided during the booking process or in your confirmation. For eligible pay-on-arrival bookings, payment is due upon arrival under the agreed terms.
Is a deposit required?
Some properties may require a security deposit. Any applicable deposit, refund conditions, and payment instructions should be disclosed before reservation confirmation.
What is your cancellation policy?
Cancellation conditions depend on the property and selected rate. Please review the terms shown before you confirm your reservation.
Do you provide housekeeping?
Housekeeping arrangements vary by apartment and booking type. Please check the listing or contact our team for details.
Are the apartments suitable for children?
Many apartments are appropriate for family stays. Please confirm guest capacity, child-related facilities, and any special requirements before booking.
Are pets allowed?
Pet policies vary by property. Contact us before booking if you plan to travel with an animal.
Can PrimeNest arrange transportation or city tours?
Yes. We can help you explore available private drivers, airport transfers, city tours, and additional local experiences.
Can I communicate in Arabic?
Our website supports Arabic, and Arabic-language assistance may be arranged according to team availability.
How can I contact PrimeNest?
Use the contact page or WhatsApp option to speak with our team about reservations, arrival coordination, or other services.